How do you measure success and show impact?
Frequently Asked Questions
What kinds of nonprofits do you work with?
We’ve supported small grassroots groups, mid-sized organizations, and large charities—so our advice is always tailored to your size, maturity, and mission. We approach each client with curiosity and customize our strategy to fit your needs.
Can you customize your approach to fit our organization?
Absolutely—our process is never one-size-fits-all. We take time to understand your culture, challenges, and context. From board development or strategic planning to operations, our solutions are customized to match your organization needs.
Who from your team will work with us?
You’ll work directly with Keith Publicover who specialize in governance, strategy, innovation, operations and AI. Keith is supported by a small core team—so you always know who to turn to with your work and goals.
How do you measure success and show impact?
We collaborate with your team and board to set clear objectives and success indicators upfront. Throughout engagement, we monitor progress, report transparently, gather feedback, and ensure that your plan translates into measurable improvement in governance, programs, or operations.
How can you help our organization?
We bring fresh, external expertise around board governance, strategic planning, operations, AI‑integration, and program innovation. We work with you to design practical, actionable plans that truly take hold. We are committed to your success!
What’s your process for getting up to speed ?
We begin with listening: conducting stakeholder interviews, reviewing key documents, and facilitating targeted sessions to understand your priorities. This background work ensures we propose strategies aligned with your mission and operations.
What will our time commitment be?
Expect meaningful participation from your team during assessments and planning sessions. We structure engagements to be efficient, but getting results requires collaboration—interviews, workshops, check-ins—and commitment to follow-through on agreed actions. Your capacity is always top of mind.
How are you different from other consultants?
We combine deep nonprofit-sector experience with a creative process to help achieve your desired goals. We serve as objective facilitators, using research-based tools, inclusive engagement, and collaborative concept design to build sustainable solutions.
Are you a good cultural fit for our team?
Fit matters. We pride ourselves on working respectfully and collaboratively. Our style is open, inclusive, and adaptive. We'll match our approach to your culture —accountability, responsiveness, and respect are non-negotiable.
What your pricing model?
We typically offer flexible pricing arrangements—hourly support, fixed-project fees, or retainer-based arrangements, depending on what fits your needs. We’ll clarify exactly what’s included and flag any extra costs so there are no surprises. All finalized in our signed Client Engagement Agreement.